"Considerate staff at the Reception Desk at Minor Injuries"

I should like to express my appreciation for the prompt, courteous and considerate attention I received from the Reception Desk at Minor Injuries at Kent and Canterbury Hospital on one afternoon in late July.

A bag foolishly lost at the bus stop, containing amongst other items valuables, cash, and IPad, was handed in at Reception at Minor Injuries, for which I am very grateful. ‘John’ on Reception established my address, and clearly put himself out to deal with the situation in a prompt and efficient manner.

This incident reflects the general impression I have of the considerate attitude of most staff at the hospital, despite the many difficulties the Institution may be under.