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"Disgraceful service and treatment"

About: Newham General Hospital

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Kept getting fobbed off when seeking for attention whilst my pregnant wife was in agony. Basic blood and urine sample was taken only after pestering nurses for hours. Night shift workers disapear for their naps. Better to stay in bed for a natural recovery then wait here dr busy to wake up!

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Responses

Response from Newham General Hospital 10 years ago
Newham General Hospital
Submitted on 19/08/2013 at 17:16
Published on nhs.uk on 20/08/2013 at 04:00


We are sorry for the experience you have described in your comment. We take patient care very seriously, and would like to look into this for you in more detail. We would therefore like to invite you to contact us directly to discuss this further. Please telephone 020 7363 9292, 020 3594 2040 or 020 8535 6767 if you wish to speak to an independent Patient Experience Facilitator, who could then ensure your concerns are investigated appropriately or alternatively email pals@newhamhealth.nhs.uk so that a staff member can contact you.

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