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"Emergency Help"

About: Darent Valley Hospital

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I had to attend Accident and Emergency last Tuesday. The receptionist was polite and helpful which was reassuring and the treatment I received was first class. I was subsequently admitted to the CDU where I found all the staff to be efficient, courteous and caring. The various different departments all worked well together in their efforts to help me recover. Thank you to all the staff - their reassuring and calm manner all helped what was a traumatic time not only for me as the patient but also for my family. Very lucky to have such a good hospital close to our home

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Responses

Response from Darent Valley Hospital 10 years ago
Darent Valley Hospital
Submitted on 13/08/2013 at 11:41
Published on nhs.uk on 14/08/2013 at 04:00


Dear Mr Wilder Thank you for taking the time to write a review about your experiences at Darent Valley Hospital. We were pleased to hear that our staff allayed any worries you / your family had at this traumatic time and that staff worked well together whilst being efficient and caring. It was also lovely to read that you feel lucky to have such a good hospital close to home. We will ensure that your feedback reaches the relevant teams. We hope you are recovering well. The Communication Team Darent Valley Hospital

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