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First Class Care

Story from nhs.uk

"First Class Care"

About: Stepping Hill Hospital

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I arranged for a referral to this hospital in 2011 although I live over 50 miles away because I had heard of its excellent reputation for urology. I have nothing but praise for the clinical skill and care from all levels of staff when I had a TURP in June 2013. The outcome wa most pleasing for me.

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust

Submitted on 02/09/2013 at 14:57
Published on Care Opinion at 15:37

Thankyou very much for taking the time to write this and I shall share your praise with the relevant team

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Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital

Submitted on 11/12/2015 at 16:11
Published on nhs.uk on 12/12/2015 at 01:31

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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