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Care Opinion

Everything excellent

Story from nhs.uk

"Everything excellent"

About: Stepping Hill Hospital

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I cannot fault the care I have received from Stepping Hill. After an accident rupturing my Achilles I was involved in the decision to opt for surgery. Great care when I went in for the operation and stayed overnight. Everything afterwards has also been excellent (apart from one mix up with an appointment) with my follow up appointments and physio. Thank you very much.

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust

Submitted on 02/09/2013 at 14:53
Published on Care Opinion at 15:35

I hope you are continuing to recover and would like to thanks you for taking the time to post a comment. I will share this with the team involved.

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Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital

Submitted on 11/12/2015 at 16:21
Published on nhs.uk on 12/12/2015 at 01:31

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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