"Short staffed or absent minded"

Anything else?

I attended A&E with a broken leg - I expected and understand that triage and ambulances determine priority but once I was taken through I was over the next 4-5 hours given an apology by the doctor who forgot to come back to me about the results of the x-ray - apology from the nurse plastering for forgetting about me in the plaster room - a further apology to my son who had approached another nurse for assistance who then forgot to relay the message to the plaster nurse - apology from receptionist who was away from reception for over 15 minutes who needed to arrange an appointment for fracture clinic next week My 7 hour treatment could have been halved - no nurse or doctor seemed to be sitting around or doing nothing so I can only presume they were grossly undertaffed - very poor service for my first visit to southport A&E No painkiller or advice offered apart from not standing on plaster -