"Lack of communication / administration delays"

About: Sutton Hospital

Anything else?

Communication is so frustrating, impossible to get an update, notes languishing at bottom of someone's in tray I fear, phone number on website invalid, was advised that results of eye test in July would be available in October or possibly in a couple of weeks! All the staff I have encountered have been polite and kind but seem to be restricted by incredibly slow processes and red tape.

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Response from Sutton Hospital

Thank you for your feedback. We checked the phone number on the website and it is correct? Dr James Marsh Joint Medical Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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