"Against all expectations...."

About: Rochdale Infirmary

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Having arrived in reception at 9:12, I was called through almost immediately (probably within a minute or two), ten minutes later I was assessed, I was sent to the x-ray department, called back to have the x-ray explained - and the injury dealt with in a fairly rudimentary way. I was then sent back for a second x-ray, waited briefly and then was called back through to have the second x-ray examined and explained to me. I left the unit at 10:27. The whole thing took just an hour and a half, against all expectations, as I'd anticipated being there for quite some time. Every single one of the staff that dealt with me were either, as a minimum very courteous. Most were friendly, smiley, helpful and extremely professional. My sincere thanks to all the staff who helped me.

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Response from Rochdale Infirmary

Thank you for taking the time to leave your positive comment regarding your visit to the Urgent Care Unit at Rochdale Infirmary. We are very pleased you were happy with the service we provided for you, we are also pleased you found the staff friendly, helpful and professional. We will be happy to forward your comments to the department manager to share with the team.

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