"Against all expectations...."

Anything else?

Having arrived in reception at 9:12, I was called through almost immediately (probably within a minute or two), ten minutes later I was assessed, I was sent to the x-ray department, called back to have the x-ray explained - and the injury dealt with in a fairly rudimentary way. I was then sent back for a second x-ray, waited briefly and then was called back through to have the second x-ray examined and explained to me. I left the unit at 10:27. The whole thing took just an hour and a half, against all expectations, as I'd anticipated being there for quite some time. Every single one of the staff that dealt with me were either, as a minimum very courteous. Most were friendly, smiley, helpful and extremely professional. My sincere thanks to all the staff who helped me.