"Daughter born early 25/7/13 on Willow"

About: Basildon University Hospital

Anything else?

The stars of the event were my wife and new child of course, but close behind was the midwife and her support team. We're nervous parents (who isn't) but through her friendly professionalism, effective management of her support team, continual / informative / attentive two-way communication with mother and father, and great coaching from start to finish, the midwife kept our nerves at bay and guided us to a very successful delivery. Facilities were secure, comfortable (delivery room with en-suite bathroom, communal lounge, kitchen etc.), and very clean / good condition. I wish you the best for your delivery and certainly recommend the Willow Ward at Basildon hospital. Special thanks to the widwife and her colleagues.

Story from NHS Choices

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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