"Breast reduction"

About: Good Hope Hospital

Anything else?

I have to say that my stay in good hope hospital was more like a mini vacation, all of the nursing staff were polite, helpful and easy to get along with. They helped me when I needed it and left me to my own devices when I wanted time alone to relax. The bed I stayed in was extremely comfortable and I was proved with clean sheets daily, extra blankets and pillows and had a choice of a variety of meals. What impressed me the most was the level of care and dedication from the theatre staff, my operation had to be postponed through no fault of the hospital but my surgeon came in a week later during his annual leave, with his amazing theatre team to perform my surgery and the surgery for others who had been cancelled. The waiting period for a new surgery date was a stressful time but the hospital staff who I spoke to on the phone were helpful and reassuring. Overall I was impressed with the whole process and stay in hospital and would highly recommend it if others were given a choice. Thank you so much to all the staff.

Story from NHS Choices

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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