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wonderful service from Kirklees

Posted By JustMoved

"wonderful service from Kirklees"

About: Locala Walk in Centre

(as the patient),

A couple of days after moving I still couldn't locate my medication ("safely" packed in box).

Spoke to a local GP practice who recommended we attend the Walk-In Centre.

Waited a short time and was seen by a fantastic Nurse Practitioner called Lisa. Not only did she allay my concerns about attending an A&E area for such a minor issue by telling me the service does not impact A&E, she also made the effort to contact my previous GP's surgery to confirm the dosage of the medication I was missing.

Simply speaking, a wonderful service with friendly professional staff. Excellent!

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Responses

Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships 10 years ago
Louise Thornton
Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit,
Locala Community Partnerships

Submitted on 31/07/2013 at 15:59
Published on Care Opinion on 01/08/2013 at 11:58

picture of Louise Thornton

Hi Justmoved

Thank you very much for your comment, we appreciate your feedback to enable us to monitor the impact of our service. I was only too glad to be of assistance in this matter. Thanks again Lisa Hutton, Matron, Locala Walk in Centre.

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