What I liked
My 16 year old daughter was recently admitted to Ward 1 (children's ward). She received excellent & efficient care from all the staff on the ward. They were very friendly and reassuring which made the whole experience less daunting.
I was also pleased to hear a cheerful voice when I contacted the hospital switchboard...so often these days we are subjected to tedious automated answer services!
What could be improved
Provision of a smoking facility away from the entrance to the hospital...it is not very pleasant to walk through second hand smoke on your way in and out!
"My 16 year old daughter was recently ..."
About: Queen's Hospital, Burton Upon Trent Queen's Hospital, Burton Upon Trent Burton-on-Trent DE13 0RB
Posted via nhs.uk (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Queen's Hospital, Burton Upon Trent