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"Excellent care following a medical emergency"

About: Milton Keynes Hospital

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I found myself unexpectedly being admitted following an initial visit to the Urgent Care centre and a referral from there to A&E. Waiting times wer good - mind you it was 4 am when I turned up at Urgent Care. I was in A&E by 5am and on the Surgical Assessment ward (SAU) by 7 am. Staff were all excellent, personable and caring. They kept me well informed and my care was first class throughout the day - which included an operation under general anaesthetic, before finally being discharged at 7.30 pm. Special thanks to nurses who made the day bearable and I wouldn't hesitate to recommend the SAU staff having experienced them first hand. I can also confirm the food I ate in the evening was a dramatic improvement from what I had the last time I was in there about 10 years ago - tastier and hotter with enough choice. Big thanks to the staff.

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Responses

Response from Milton Keynes Hospital 10 years ago
Milton Keynes Hospital
Submitted on 05/02/2014 at 15:40
Published on nhs.uk on 06/02/2014 at 03:00


Thank you very much for your positive comments regarding the Surgical Assessment Ward (SAU) at the hospital. It is always very much appreciated by staff when patients and their families take the time to give feedback on their experience and your comments will be shared with all staff involved. Milton Keynes Hospital would like to apologise for the length of time it has taken to reply. Thank you.

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