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"Day Surgery Unit QEQM Margate."

About: Queen Elizabeth The Queen Mother Hospital / Trauma and orthopaedics

(as the patient),

Today I went for a day surgery on my elbow (PRP injection under local anaesthetic), I would like to thank the staff at the day surgery Unit for their incredible efficiency, under pressure from alot of patients and bed juggling.

I always felt comfortable and informed.

My surgeon and his team (Orthopedics) were amazing...I felt calm and reassured by their relaxed but professional approach.

I will certainly recommend this unit for anyone doing choose and book...well done guys you are Awesome! ! ! !

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 01/08/2013 at 21:44
Published on Care Opinion at 22:09


Thank you so much for providing us with feedback about your experience. I am glad you felt informed and comfortable throughout your stay. We are very proud of our staff who aim to provide an efficient service with kindness and compassion. I will ensure staff receive your feedback.

Hope you continue to recover well from your operation.

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