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Redwood 1 Ward- No Vegan food or explanation why I'm in hos...

Posted By Janzq3

"Redwood 1 Ward- No Vegan food or explanation why I'm in hospital"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a staff member posting for a patient/service user),

I have found whilst on the ward that there is no vegan food and after asking for it there is little choice. There is usually one meat choice and one vegetarian choice. Being a vegan means I don't eat any animal products whatsoever so vegetarian is no option.

Also, I don't know why I'm in hospital, I haven't been told what is wrong apart form it is wanted for me to be here to get injections of medication. This is the only reason why I have been sectioned so that I can be given injections.

There seems to be no other reason for me being here

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 10 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 25/07/2013 at 14:22
Published on Care Opinion at 15:34

picture of Jane Danforth

Thank you for letting us know about the lack of vegan food choice on the ward. I have let the ward know about your posting and they are going to reply with more detail soon as they will need to speak to the catering department.

If you would like to get in touch with the ward and ask for more information about why you are in hospital you can ask to speak to the ward manager to explain.

Just ask a member of staff on the ward to help you to contact the ward manager.

Best Wishes

Jane

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Response from Alison Harrison, Service Manager CRHT, Local Services, Nottinghamshire Healthcare NHS Foundation Trust 10 years ago
Alison Harrison
Service Manager CRHT, Local Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 25/07/2013 at 16:52
Published on Care Opinion at 16:59

Hi,

I am the ward manager of Redwood 2 and am responding for Redwood 1 as Steve is not on the ward this week

I am a very sorry that you have had to raise your concerns. Firstly we appreciate that individuals have specific dietary requirements and we are also aware that we have not quite got it right as yet, but we are working hard to improve. We have set up a regular catering meeting with the catering department to address areas for improvement and your feedback will help us do that. I know on Redwood 2 we have had some very diverse diets & the catering department worked extremely well with us to meet the individuals requirements. Please speak to the staff on Redwood 1 as they have to order specific diets as they are not automatically available.

It is important you know and understand why you are in hospital, please ask the staff to speak to you. You are also entitled to an advocate who will get to know you and speak on your behalf at the Dr and Nurses reviews,which we know can sometimes be difficult. Sometimes family or a close friend can be a source of support in reviews also.

I will take your concerns re vegan diets to the next meeting.

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