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excellent service

Story from nhs.uk

"excellent service"

About: University Hospital Lewisham

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After experiencing abdominal pain over night whilst 4 months pregnant, I was referred to the urgent care service by the out of hours doctor. I was given an appointment time and after arriving, only had to wait 5 mins, despite being early. The doctor was pleasant and calm, did the required tests and checks before giving me the all clear. Very reassuring.

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Responses

Response from Patient Experience Team, Lewisham and Greenwich NHS Trust 10 years ago
Patient Experience Team
Lewisham and Greenwich NHS Trust

Submitted on 16/08/2013 at 17:39
Published on Care Opinion on 19/08/2013 at 16:21

Thank you for taking the time to comment on your experience. I am very pleased to hear that you were happy with the services that you received. All the feedback that we receive helps us to continually improve our services and is welcomed by the Trust.

Kind regards

Janette Haworth

Head of Patient Experience

Lewisham Healthcare NHS Trust

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Response from University Hospital Lewisham 10 years ago
University Hospital Lewisham

Submitted on 24/10/2013 at 10:06
Published on nhs.uk on 25/10/2013 at 04:00

Thank you for your comments about your experience at University Hospital Lewisham. We welcome all comments about our services and staff are always pleased to hear that patients are happy with the care they have received. Janette Haworth Head of Patient Experience

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