Anything else?
My son attends the eye clinic every 3 months. On the day of his last appointment he was unwell with sickness so unable to attend i tried numerous times to contact outpatients to inform them and the phone just rang out. I have now recieved a new appointment which is when we are on holiday. I have been calling the number on the letter daily for over 3 weeks, on numerous occasions and at different times of the day to rearrange the appointments. The phone just rings out. I find it so frustrating i understand they are busy but you always see posters in hospitals saying about missed appointments but if you can not contact them what are you supposed to do?
"Unable to contact outpatients"
About: University Hospital Of North Durham University Hospital Of North Durham Durham DH1 5TW
Posted via nhs.uk
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