"Sent home to sleep despite deep laceration to my face"

About: Lincoln County Hospital / Accident and emergency

(as the patient),

In late October 2012, I was taken to Lincolnshire County Hospital with a deep wound on my forehead after a blow to the face. I waited until 6 o'clock in the morning, and had a dressing pad stuck to my head without them cleaning it.

At this point you could actually see my skull through the laceration. I was sent home to sleep even though I know realise that this is very dangerous especially since I was going home to my university flat alone.

I returned on in early November at 10: 30 to have my head stitched. By this time I noticed my forehead was very cold and when I touched the dressing it was saturated in blood proving that it had been bleeding overnight. I was given 8 stitches in my head and 4 stitches on the inside of my mouth as my teeth had come through my lips.

I was not given any x-rays and have since found out that I have fractured my two front teeth up in my gum so I now need root canal treatments.

I was not given any antibiotics or painkillers even though I'd hit my face off the tarmac which could of easily spread infection.

Being a student from Newcastle, it was my first and hopefully the last visit to Lincoln County Hospital and I don't really recall anything about the care that night being positive.

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Response from Jennie Negus, Deputy Director of Patient Services, United Lincolnshire Hospitals NHS Trust

picture of Jennie Negus

Dear Sarah; I am sorry that even after this time you are still having difficulties and I am really sorry for your experience. As I am sure you appreciate it will be difficult for me to comment specifically on the care and decisions made without some more information but if you would like me to review then I would be very happy to do so - please contact me directly at: jennie.negus@ulh.nhs.uk. Thank you for leaving your feedback; good and not so good it is all really valuable to us.

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