My 91 y/o Mother requires a urgent blood tests. Twice the District Nurse has attended to take the samples and twice these have either been (a) mis-labeled or, (b) been lost. The District Nurse will attend my Mother for a third time today, causing more unnecessary alarm, anxiety and distress.
I feel that the processes, which should be subject to strict quality control, are in meltdown.
"Poor Processes"
About: Medway Community Healthcare / Community nursing Medway Community Healthcare Community nursing ME8 0NJ
Posted by MauleMan (as ),
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