At glaucoma check-up in mid December 2012 I was told that the next would be in 6 months and it would be a full check to re-assess degree of loss of vision. Finally received appointment for the beginning of August. Subsequently changed to mid September. Then time changed for the September appointment. Now changed to the end of October
Their mission statement: "Putting People First" - Delivering Excellence, accessible healthcare".
I make 6 months mid-June, October is only 6 weeks of a full year; abysmal and appalling service and totally uncaring.
"I was told I would have an appointment in 6 months time"
About: East Surrey Hospital / Ophthalmology East Surrey Hospital Ophthalmology RH1 5RH
Posted by edmundstuart (as ),
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See more responses from Ian Mackenzie
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