"Doctors. You have to be joking"

About: Royal Preston Hospital

Anything else?

My wife has been in for two weeks & then the Doctor, well he said he was, who she has never seen before says "you are better now after your little tummy upset". When questioned why she should leave when she was still ill & was told earlier in the week she was moving up to ward 25. It was only at this point that he looked at her notes. How can you make a possible life risking move without get the information first. I have already contacted PALS who helped with a problem last week. Everyone else has been fantastic until this doctor came along.

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Response from Royal Preston Hospital

Thank you for providing feedback about the care and treatment we provide. Your comments have been noted and will be reviewed to identify opportunities for improvement and any actions that may be necessary. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972.

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