"Physio was very professional and optimistic that he could solve my mother’s problem"

About: Bassetlaw / Community therapy NHS 111

(as a relative),

My mother has been off of her feet for three weeks. This is her third bout of cellulitis, and she has always recovered after using antibiotics. However, this time she couldn’t put her foot down and has been unable to walk.

This had caused my mother lots of upset and she had been feeling really depressed because she couldn’t walk. Today we were at a really low ebb, and I told my mother she may not be able to walk again as a similar thing had happened to my father.

A community physiotherapist, Mohammed Taheed, visited our house today. He pressed on my mother’s hip, which caused her a lot of pain initially, but Taheed reassured he would “make it right. ”

After he had finished she was able to walk! She has now walked to the bathroom on her own. It is a miracle. I would like to say thank you to Taheed for helping her. He was very professional and optimistic that he could solve my mother’s problem.

Also a couple of weeks ago I phone the 111 service for my mother. I was really happy; it worked out quicker than visiting the local surgery!

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Response from Lynda Potter, Hospice Team Leader, Bassetlaw Hospice, Bassetlaw Health Partnership

Thank you so much for taking the time to post this positive feedback on our Community Therapy team member. I will make sure that the physiotherapist who was involved knows about your satisfaction with the service you received. I am sure he has planned further visits with your mother and I hope she continues to improve.

Lynda Potter

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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