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I was admitted on 13th December ...

Story from nhs.uk

"I was admitted on 13th December ..."

About: The Princess Royal Hospital (Telford)

(as the patient),

What I liked

I was admitted on 13th December 2007 with bacterial meningitis and was in hospital for 16 days. The care was very good and all the staff on the ward could not have been better - very caring and sympathetic. I could find no fault with the choice of food offered (including Christmas Dinner). I can only praise the whole team for the medical treatment I received.

What could be improved

Single sex wards would be nice. I did not like being in a mixed ward very much and sharing the showers/toilets.

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Responses

Response from The Princess Royal Hospital 15 years ago
The Princess Royal Hospital

Submitted on 15/05/2008 at 19:05
Published on nhs.uk on 17/07/2008 at 09:30

Thank you for providing comments about our services. We aim to provide high quality services for all of our patients and are pleased to hear that your experiences mainly matched up to our expectations.

As regards single sex wards, we do aim to provide single sex bays in both of our hospitals wherever possible, and we welcome any comments on how we can continue to improve privacy and dignity between these single sex areas. However, it is not always possible to provide single sex bays in some clinical areas due to the specialist nature of care needed by patients. Some of our hospital buildings are now several decades old and in need of refurbishment, which is why we are working in partnership with other local NHS organisations to develop a vision for local health services that are fit for the future. This will include finding ways to improve the patient environment. More information about this work is available from www.ournhsinshropshireandtelford.nhs.uk, and we welcome any comments or suggestions.

In order to protect your privacy, the NHS Choices website does not share your contact information with us. So, if you would like to provide us with more detailed feedback about your experiences please contact our Patient Advice and Liaison Service (full contact details are available from our website at http://www.sath.nhs.uk/patient_information/pals/default.asp) or write to:

Maggie Hulme, Head of Patient Services, The Shrewsbury and Telford Hospital NHS Trust

Royal Shrewsbury Hospital, Mytton Oak Road, Shrewsbury, Shropshire SY3 8XQ

or

Princess Royal Hospital, Grainger Drive, Apley Castle, Telford, Shropshire TF1 6TF

Also, if any members of staff were particularly deserving of recognition or reward then please consider nominating them for the Chairman's Award (see www.sath.nhs.uk/about/awards.asp for more information).

More information about how to make comments, complimements and complaints about our services can be found on our website at www.sath.nhs.uk

Thanks again for taking the time to provide comments about our services.

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