"Manor Farm Medical Centre: Young nurse was very helpful"

About: Community Health Services / Phlebotomy

(as the patient),

The young lady, I think her name was Candice O’Sullivan, was very helpful. I had to go to a different floor to give blood for a test and could not walk up the stairs. I’m nervous of lifts and this young girl got in the lift with me, took me to have my blood taken and then brought me back down so that I could leave. I’m sure she could have got into trouble for spending all this time with me, I really appreciated it.

I’ll be 90 in July, I can get down stairs all right but can’t climb up them. She was very good to help me.

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Response from Kelly Owen, PALS Officer, North West Boroughs Healthcare NHS Foundation Trust

Dear Koala500,

Thank very much for letting us know you had such a positive experience when accessing our service. We greatly appreciate your feedback and the staff concerned will be delighted to hear from you.

Kind regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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