This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Endoscopy

Story from nhs.uk

"Endoscopy"

About: Royal Bournemouth General Hospital

Anything else?

The staff were excellent, the only problem I have was my appointment was at 2.45pm and the time I was down to have the Endoscopy was 5.30pm which was an excessive time to wait.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sue Mellor, Patient Experience Lead, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 10 years ago
Sue Mellor
Patient Experience Lead,
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 08/07/2013 at 15:32
Published on Care Opinion at 16:30

Dear Ann

We greatly appreciate the time you have taken to provide us with your feedback regarding your appointment with the Endoscopy Unit. Thank you for noting the excellent care you received from the staff, we always strive to provide high quality care. I will share your comments with the department as they always welcome feedback from patients, carers and relatives. I will also pass on your concerns about the length of waiting time before your investigation.

Kind regards

Sue Mellor, Head of Patient Engagement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Royal Bournemouth General Hospital 10 years ago
Royal Bournemouth General Hospital

Submitted on 08/07/2013 at 16:32
Published on nhs.uk on 09/07/2013 at 04:00

Dear Ann We greatly appreciate the time you have taken to provide us with your feedback regarding your appointment with the Endoscopy Unit. Thank you for noting the excellent care you received from the staff, we always strive to provide high quality care. I will share your comments with the department as they always welcome feedback from patients, carers and relatives. I will also pass on your concerns about the length of waiting time before your investigation. Kind regards Sue Mellor, Head of Patient Engagement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k