"excellent experience at haematology"

About: Good Hope Hospital

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I attended Good Hope haematology dept for the first time today (04.07.13), the receptionist was cheerful, friendly, helpful and efficient. The cosultant came out to greet me personally, they were extremely personable, friendly, thorough and efficient. The examination, investigations and procedures were explained clearly and thoroughly, with plenty of opportunities to ask questions. The health care assistant and nurse in charge were also friendly and efficient. All in all the whole appointment went marvellously, I couldnt fault any member of staff that i came into contact with, (I certainly wasnt treated as just a number). Well done to all the staff in haematology you're doing a great job!! D.HARRIS Sutton Coldfield 04.07.13

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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