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Story from nhs.uk

"happy"

About: University Dental Hospital

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I went to the dental hospital after having pain in my lower tooth for Four days I have not been to a dentist in 8years so my teeth are in a really bad way I was told to be there at 7 when the doors finally open I was thefirst one in After I was seen by a dental nurse I was seen by a dentist really quick and the dentist I seen was really nice and put my mind at rest and then got to x-ray and then not long After that was seen by the same dentist who then told me I needed three teeth removed I was then taken to the room where a really nice man and a dental nuse looked after me I was really pleased with my experience and would definitely recommend To anyone like me who is a nervous person.

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Responses

Response from Manchester University NHS Foundation Trust 10 years ago
Manchester University NHS Foundation Trust

Submitted on 30/10/2013 at 13:46
Published on Care Opinion at 14:12

Thank you for your comments posted on the NHS Choices / Patient Opinion website regarding your care in July 2013. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that you were pleased with your experience at The Dental Hospital. I can assure you that we have passed on your thoughts to the department leads and the staff involved.

Although we would recommend arriving early, we would not recommend that patients arrive at 7am as the Dental Hospital does not open until 8:30am.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from University Dental Hospital 10 years ago
University Dental Hospital

Submitted on 30/10/2013 at 13:47
Published on nhs.uk on 31/10/2013 at 03:01

Thank you for your comments posted on the NHS Choices / Patient Opinion website regarding your care in July 2013. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that you were pleased with your experience at The Dental Hospital. I can assure you that we have passed on your thoughts to the department leads and the staff involved. Although we would recommend arriving early, we would not recommend that patients arrive at 7am as the Dental Hospital does not open until 8:30am. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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