"Valve replacement"

About: The James Cook University Hospital

Anything else?

Recently has heart operation to replace valve, and am now recovering. Was very happy with all aspects of treatment at James Cook. Staff friendly, professional and caring.

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Response from The James Cook University Hospital

Thank you for your feedback regarding the treatment you have received from The James Cook University Hospital. I am pleased to learn your experience was a positive one during your stay in hospital and that the staff were friendly, professional and caring. I shall certainly forward your kind words to the staff within the Cardiology Department and I am sure they will be very pleased to read them. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk Please accept my best wishes and I hope you are recovering well. Yours sincerely Mrs Linda Oliver Patient Experience Co-ordinator

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