"A very satisfied customer"

About: Cheltenham General Hospital

Anything else?

I cannot overstate how impressed I am by all the staff I came into contact with. From consultants all the way through to the tea lady. The pre-assessment nurses were prompt and professional in carrying out their checks and advising on a more healthy lifestyle without being judgemental. Advice I have followed to good effect. The surgeon and anaesthetist were unhurried and very clear as to what was to be done, how and why. On the day of the operation everything went to plan and I was kept in the picture at each stage of the process by kind and caring staff. Post-op recovery was painless and stress free, just the right combination of careful attention and being allowed to recover at my own pace. Many thanks to all concerned. Jim Hughes

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Response from Cheltenham General Hospital

Thank you very much for sharing these comments Mr Hughes. I hope you are recovering well from your operation. I will share your comments with the teams involved in your care and am sure they will be delighted to hear such positive feedback. Thanks again and wishing you call the best for your recovery. Alison

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