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Dignity poor

Story from nhs.uk

"Dignity poor"

About: St Richard's Hospital

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My father in law was in for 3 weeks, unfortunately some of the staff took it upon themselves to reprimand him for being incontinent when the cause of this was the lack of response to his call bell. For an 84yr old man to be reduced to tears by a young carer is not acceptable. Clearly the staff do not know the definition of dignity. Saddened by this

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Responses

Response from St Richard's Hospital 10 years ago
St Richard's Hospital

Submitted on 01/07/2013 at 10:24
Published on nhs.uk on 03/07/2013 at 04:00

Thank you for taking the time to provide comments about the care your father-in-law received at St Richard's Hospital. We aim to provide the highest standards of care every time for every patient, so we are sorry to hear that his experience did not live up to this. The NHS Choices website is anonymous, and your contact details are not shared directly with the Trust. If you would like to discuss the issue you have raised in more detail you can contact us by visiting our website www.westernsussexhospitals.nhs.uk/contacts/pals/, calling our PALS department on 01243 831822 or emailing PALSChichester@wsht.nhs.uk

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