About: Derriford Hospital

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I spent two weeks visiting someone in Bickleigh Ward in the Heart Unit. As a visitor I cannot properly comment on most rating areas, but I can comment on the cleanliness. It was stunning!! Everywhere I went it was shining, rather like a five star hotel. Even the underside of the beds were immaculate. I once saw the staff spneding ages cleaning a wheelchair that had been used once. Well done!

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Response from Mary Anderson, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Thank you for sharing the posting regarding your recent experiences of visiting on Bickleigh Ward. I have forwarded your feedback to the Matron and team in the Cardiothoracic Unit and also the team in SERCO who provide the housekeeping services.

I am sure they will be very grateful for this feedback.

Best wishes


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