"opthalmology out patients"

About: St James's University Hospital

Anything else?

I have had 2 appointments in the ophthalmology out patients department, both times I was treated extremely well and involved in the decision making. Staff go out of their way to put you at your ease and explain the condition and likely outcomes. Although the department is extremely busy and because the staff spend time explaining treatment options to patients there is a delay in being seen, however I prefer this to being rushed when it is your turn to see the doctor. thank you.

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Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust

Dear Anonymous

Thank you for your feedback on the Ophthalmology Outpatients Department. We apologise for the delay in acknowledging your comments and would like to confirm that your feedback has been passed on to the department concerned.

Thank you once again for taking the time to post your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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