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The treatment, service, reassurance ...

Story from nhs.uk

"The treatment, service, reassurance ..."

About: Norfolk & Norwich University Hospital

(as the patient),

What I liked

The treatment, service, reassurance and kindness I received at the Gastroenterology unit was more than excellent. I was given an appointment quickly and seen by totally professional people in whom anyone could have confidence.

The bonus was the good news that they had not found bowel cancer, but even if they had I am sure I would have had total confidence in them to deal with it well, efficiently and quickly.

The unit was very clean and the whole experience as painless as something like that could be.

What could be improved

Nothing as far as this went.

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Responses

Response from Norfolk & Norwich University Hospital 15 years ago
Norfolk & Norwich University Hospital

Submitted on 19/01/2009 at 13:28
Published on nhs.uk on 15/11/2009 at 20:29

That's good to hear and we'll make sure our staff see your kind comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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