"I would like to say that the treatment ..."

About: Norfolk & Norwich University Hospital

(as the patient),

What I liked

I would like to say that the treatment and service I received when in for my operation last week was excellent. I would also like to say the food was very good.

What could be improved

The cleaning was very poor.I watched the cleaners in the ward clean around but nobody cleaned under the beds properly and when the bed was moved to take patients to theare, there was a roll of dust under the head of the bed. Surely this must harbour grems.

Would not an inspection regularly be advisable.

Story from NHS Choices

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Response from Norfolk & Norwich University Hospital

Thansk for taking the time to let us know of your experience. We have passed your comment on to the cleaning supervisors for action.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful