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I recently underwent a Total Knee Replacement in North Hampshire Hospital Basingstoke. I am writing to express my thanks for the excellent care that I received and to express my admiration for your excellent staff on the Orthopaedic Ward D1. What impressed me was the care shown across all disciplines that I came into contact with. Pre operation the Knee Education Clinic removed fear and explained in clear terms the whole process. As one attendee said “That was fantastic – I now understand what will happen”. In terms of administration a staff member was flexible and helpful in arranging an Amenity Bed. The nurses and support staff on the Ward were attentive, cheerful and caring and without exception provided what I regarded as a very good service. The porters and theatre helpers were cheerful, chatty and aware of how nervous patients can be. All together the impression was one of a very professional caring group of staff who were a credit to the Hospital and themselves. I would not hesitate to recommend their services.
"Orthopedic Care Basingstoke"
About: Basingstoke and North Hampshire Hospital Basingstoke and North Hampshire Hospital Basingstoke RG24 9NA
Posted via nhs.uk
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