"Orthopedic Care Basingstoke"

About: Basingstoke and North Hampshire Hospital

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I recently underwent a Total Knee Replacement in North Hampshire Hospital Basingstoke. I am writing to express my thanks for the excellent care that I received and to express my admiration for your excellent staff on the Orthopaedic Ward D1. What impressed me was the care shown across all disciplines that I came into contact with. Pre operation the Knee Education Clinic removed fear and explained in clear terms the whole process. As one attendee said “That was fantastic – I now understand what will happen”. In terms of administration a staff member was flexible and helpful in arranging an Amenity Bed. The nurses and support staff on the Ward were attentive, cheerful and caring and without exception provided what I regarded as a very good service. The porters and theatre helpers were cheerful, chatty and aware of how nervous patients can be. All together the impression was one of a very professional caring group of staff who were a credit to the Hospital and themselves. I would not hesitate to recommend their services.

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Response from Basingstoke and North Hampshire Hospital

Many thanks for taking the time to post your comments. These have been shared with the teams responsible. It is always good to hear that staff have achieved the high standards of care we aim to provide.

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