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A First Class Service from our NHS

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"A First Class Service from our NHS"

About: Torbay Hospital

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18th June 2013 - Bronchoscopy. To All on Gastroenterology Dept. Many thanks for providing a first rate service. Excellent from start to finish. From a warm welcome at the reception desk to discharge from the recovery room. Special mentions to one of the nurses for full explanation and re assuring at all times, and to the two Big Guns - (consult / registrar) who both could relate well at the full patient level and had provided an earlier full consultation. Smiles abounded and there was a definite sense of a team spirit engaged within the Department. Recovery - aided well with others on hand. Could we make your team spirit contagious? Well Done ! Doug

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Response from Torbay Hospital 10 years ago
Torbay Hospital

Submitted on 28/06/2013 at 17:33
Published on nhs.uk on 13/08/2013 at 22:04

Dear Doug, We were delighted to read your feedback regarding your recent experience in our Gastroenterology Dept. It was reassuring to get such positive feedback about a wide range of staff and to hear about the great team spirit. Thank you for taking the time to let us know about your experience. Your kind comments will be shared with the department. South Devon Healthcare NHS Foundation Trust

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