"I recently had a relation in your ..."
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
Posted by A*********1 (as ),
What could be improved
I recently had a relation in your hospital and found the experience of entering the hospital - wading past sick and non-sick smokers was very unpleasant. Also, the state of the reception area which was unmanned at the time was dirty, cigarette stubs and litter on the floor etc. I feel if you improved the reception area and made it more pleasant and welcoming then the apprehension of coming into your hospital might be eased somewhat.