Having waited for over a week for a reply to my doctor`s letter marked `urgent` I finally received a pre-printed letter from DART. After ringing 3 times I managed to talk to someone only to be informed that it would have to be referred to their doctor.
An hour later I was informed that their doctor had made an arbitrary decision that I did not qualify under the NHS despite the fact that he did not have before him all the medical evidence available. I was then told to go back to my GP and start again.
What a waste of my time, their resources and certainly not helping me whilst I am in pain and cannot lead a normal daily life.
"Two referrals to be told go back to beginning!"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by pinballwizard (as ),
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Update posted by pinballwizard (the patient) 10 years ago
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