"failure to listen"

About: Furness General Hospital Furness General Hospital Barrow-in-Furness LA14 4LF

Posted via nhs.uk 10 years ago

Anything else?
Two consultants failed to listen to what I was telling them and politely fobbed me off, making me wonder why I was wasting my time and tax-payers' money. I was fobbed-off with an inadequate prescription, which has unsurprisingly not made any improvement and a correct diagnosis has yet to be made. Staff in X-ray and Endoscopy departments however were great and made the investigative procedures as comfortable as possible.

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Furness General Hospital

Submitted on 28/06/2013 at 14:23

Published on nhs.uk on 06/01/2014 at 04:06

We’re sorry you feel the care offered at Furness Gneeral Hospital let you down and we’d like to investigate as we believe we should be providing high quality care. As you don’t give us any details as to which area of the hospital you are referring to we would ask you to contact our Customer Care Department on 01539 795497 so we can investigate the issues you have raised and report back to you

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Furness General Hospital

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

failure to listen

"failure to listen"

Responses

Keyboard Shortcuts