What could be improved
my 92 year old motherinlaw spent 18 hours on a trolley before being found a bed, even though she had been sent to hospital by her GP. After two weeks on Bluebell ward, she has still not been offered a proper bath, and has had her hair washed for the first time today, but only after asking staff several times. The patients personal hygiene appears to be of no importance to staff on Bluebell ward.
"my 92 year old motherinlaw spent ..."
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
Posted via nhs.uk (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››