"Excellent Care"

In early September I was admitted to Greetwell Ward via A & E Lincoln County Hospital with pain in my jaw, gums and struggling to breathe and swallow even pain relief as the swelling was obstructing my wind pipe.

I arrived at A&E and I was fast tracked through the system and soon started on pain relief steroids and antibiotics x2 intravenously whilst waiting for a bed which happened in a very quick time of 6 hrs ,I had arrived in the morning and was in a bed on the ward in the afternoon following a CT Scan. 

Whilst I got zero sleep as I am noise sensitive and aggravated in hospital situations, I commend the support and care given to me by the 24/7 team on Greetwell Ward. There was excellent communication and care from the nursing staff, Junior Doctors and I had quite a few in involved in my care.

I would also like to highlight the excellent support and care given especially by the health care support workers and those orderlies serving the food. Their attention to detail and to my needs was impeccable despite the many pressures all staff were under.

My only disappointment as a Senior Care Assistant was that junior staff failed to understand the different needs of patients. Especially elderly patients with visual impairments, who found it difficult to use their buzzers and often would not get offered drinks because they were never asked .

If I could ask for the Lincoln County Hospital to consider their stance on inclusion and how a person with noise sensitivity could be better supported in this situation.