I was asked to bring in a urine sample for a test completely unrelated to an infection and despite filling in a form it was just dipped for blood, protein etc. Tried again and this time "specimen not received by lab" but no one told me. To find it out I had to wait on the phone for 45minutes. Not life threatening but with this level of competence it can't be long before they make a fatal error.
The receptionists are nice, the doctors are caring but the management seems to have no regard for anything other than making money. £95 to clear ear wax!! They should hang their heads in shame.
"Not Great"
About: Green Street Clinic Green Street Clinic Eastbourne BN21 1RR https://www.greenstreetclinic.co.uk/index.aspx
Posted via nhs.uk
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