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"Amazing Ambulance team and A/E Department "

About: Royal Devon & Exeter Hospital (Wonford)

On arrival at A/E we waiting in a corridor for approximately 30mins the ambulance lady stayed with us and kept updating us of the situation. All staff were pleasant and polite and did their best to keep our spirits up. My husband was examined and tests taken, constantly updating up and explaining what was happening,we waited almost two hours for blood results, but I have no idea how long that procedure takes.

Everyone we came into contact with, was effective and efficient despite obviously all working very hard great under pressure

Thank you all

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Responses

Response from Royal Devon & Exeter Hospital (Wonford) nearly 2 years ago
Royal Devon & Exeter Hospital (Wonford)
Submitted on 18/08/2022 at 09:56
Published on nhs.uk at 16:11


Dear Grateful Patient,

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I am delighted to hear that you are happy with the care your husband received and would like to thank you very much for your positive feedback.

Kind comments such as yours are always gratefully received and are an encouragement to staff.

Wishing him the best.

Kind regards,

Sonya I Lucky

Patient Experience Officer

PALS office

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