"Felt like an inconvience."

Was told to go to A&E by my mother's GP today with an issue my mum was experiencing. Was then transferred to the MedOCC dept. Reception staff were lovely and I didn't mind the wait to be seen (about an hour tops). However the triage staff and then the GP we saw were very patronizing and unhelpful.

Firstly the stench of ammonia in the shoebox room where we were first seen was awful and neither the two triage staff seem to have noticed (smelled like a much overdue for a change cat litter box!) It was gross.

Then got seen by a GP that seem more concerned about Googling my mother's anti-biotics, to know how it should be properly pronounced, than dealing with the issue at hand. I had to put my foot down just to get her the bladder scan that my GP said she would most definitely need. He also spoke to me about how her 'Dementia' could be causing the issues as if she wasn't in the room sitting right next to me!!

I honestly have never felt so patronized and an inconvenience. I am truly aghast at the state of our NHS these days.