"repeat prescription "

my repeat prescription was finaly aranged to all be on the same date for collection sadly this was not done when i spoke to the person at Dispensary she was very rude telling me the rest of my prescription including one of morphine was sent to boots but the morphin patches were not sent as thay had a different date on them even though the other items had the same date so for a month i have not been able to use the morphine patches it now comes to the 8th 2022 if my patches this time are sent is it safe to re start them and since when did some one at Dispensary can make a decision on what medication some one should be taking specialy if it is a controled drug like morphine every time i try to make any complaint at smg the staff and even the practice manager seem to be quite rude contacting a doctor is impossible even if that doctor sends a msg to contact them directly the practice manager opens the letter and tells you to stop jumping the queue lets face it smg needs some kind of re structure