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Caring and professional

Posted By flutetw33

"Caring and professional"

About: Dumfries & Galloway Royal Infirmary / Colonoscopy

(as the patient),

I just wanted to say that the care that I received during my recent colonoscopy at Dumfries Royal Infirmary was impressive. The Endoscopist, Ms Claydon, and her team were caring and professional. They explained every part of the procedure and they went about their work in such a confident and professional manner that it made the whole thing much less daunting.

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Responses

Response from Alexis Brain, Patient Experience and Safety Manager, Patient Experience, NHS Dumfries and Galloway nearly 2 years ago
Alexis Brain
Patient Experience and Safety Manager, Patient Experience,
NHS Dumfries and Galloway

Submitted on 19/08/2022 at 07:11
Published on Care Opinion at 07:11

Dear flutetw33,

Thank you so much for taking the time to share your feedback with us. I am delighted to hear that you had such a positive experience while attending for your recent colonoscopy. The team will be delighted to know how much you appreciate the hard work that they carry out every day to provide the best possible care for their patients.

I will ensure that the team are made aware of your lovely comments, thank you so much again for taking time out of your day to tell us about your experience,

Best wishes

Alexis

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