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"I can’t speak highly enough of the staff"

About: Trauma & Orthopaedics / Ward 23

(as the patient),

I was admitted to ward 23 a few weeks ago. The care I received was outstanding and I was made feel welcome when I entered the ward. 

I was transferred from another hospital for surgery on my Hip. All the staff I met during my stay were extremely kind and helpful. I cannot recall each individual but Amanda, a staff nurse who was looking after me for 3 days, was amazing! An absolute credit to the ward - a professional and hard working lady who deserves to be acknowledged. Nothing was ever a problem for her and she has a bright positive attitude which is needed at such a time.

Amanda was with me before my surgery and came to collect me once my surgery was over.  It was great to see a familiar face and the care and attention after my operation was incredible. I was up walking within a few days and my pain was well controlled.

I can’t speak highly enough of the staff on ward 23 and I will be forever grateful of the care I received. 

Please pass this message on to all the staff with best wishes 

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Responses

Response from Celina McConnellogue, ward manager, Ward 23 Trauma & Orthopedics Altnagelvin, Western Health & Social Care Trust nearly 2 years ago
Celina McConnellogue
ward manager, Ward 23 Trauma & Orthopedics Altnagelvin,
Western Health & Social Care Trust

I have the rewarding job of managing the team in our altnagelvin trauma ward

Submitted on 18/08/2022 at 12:26
Published on Care Opinion at 13:31


picture of Celina McConnellogue

Hi my name is Celina McConnellogue,

I am the ward manager of ward 23 trauma and orthopaedics in Altnagelvin,

This was a lovely read of your experience you had with ourselves. it can be a very worrying time and to have you feel at ease and welcome is our aim in ward 23. I have passed on your message onto Amanda and the rest of the ward staff.

we wish you a speedy recovery from all here on ward 23

many thanks

Celina

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