This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A&e worst than any developing country

Story from nhs.uk

"A&e worst than any developing country "

About: The Whittington Hospital

Never seen anything like it. People on the floor for hours. I mean we got in at 11 and the same people were still on the floor at 6pm. The stench was horrendous. Had to hold my breath whenever I crossed the room. Poo all over the loo. Not a little bit. Serious explosion all over. The most disgusting place I’ve ever set foot in. Everyone piled up without masks. If they didnt have covid when they arrived they definitely left with it. I’ve never seen anything like this. Seriously shocking and heartbreaking. Once we got through the place was so under resourced. Weekend meant we had to be admitted for two days to wait for a specialist to be available on Monday. Meanwhile my son is deteriorating in a ward. Waiting for Monday…I don’t know how bad things need to get before people wake up and decide this is just crazy

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Whittington Hospital nearly 2 years ago
The Whittington Hospital

Submitted on 15/08/2022 at 13:49
Published on nhs.uk at 22:31

Dear parent,

Thank you for taking the time to provide feedback regarding your recent visit to the Emergency Department. We hope that your son is feeling a bit better.

We are very sorry to hear that you had a poor experience, as we aim to provide a high standard of care to our patients. We will ensure that your feedback is shared with all relevant staff including senior managers.

If you would like to discuss your concerns further, please contact the PALS & Complaints department directly whose details can be found on our website www.whittington.nhs.uk

Best wishes

The PALS Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k