"Terrible Service "

Rang on the 3rd august explained I was in hospital all night and the doctor told me ring doctor get pain killer and strong anti inflammatory, urgent! Tried to get an emergency telephone consultation with the doctor to b told none available try again tomorrow.......bruised lung i said broken ribs please send pain killer......urgent.....no compassion no help just told try again tomorrow. Agonising pain for another 24 hours! Rang again on the 4th asking again for a telephone consultation receptionist got rude and started shouting at me as she couldn't understand the words bruised lung! I put the phone down.....rang back pleaded for a doctor to speak to me! told i can speak to a doc at 1.30pm. 1.45pm got a phone call from the doctor asking why i had not attended my appointment at 1.30!!! explained i couldn't walk or move she sent me what i needed!!!!! Rude receptionist asking questions she doesn't understand the answers to then getting rude and shouting at me....2nd time i have used this surgery and my 2nd rubbish service review. I have not rang back for any more pain killers as i cannot deal with the confrontation. Seems to be absolutely no duty of care what so ever. Leaving folks in pain, disgusted.