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Outstanding Care

Story from nhs.uk

"Outstanding Care "

About: Northampton General Hospital (Acute)

I rushed my son to A&E on Wednesday with suspected appendicitis and from the minute I arrived at reception I couldn’t have been looked after more! Andy on reception dashed out of his chair and assisted my son who could barely walk, with a wheelchair and took me straight to where I needed to be . The staff on the Disney Ward are fantastic! So friendly, so nothing is too much trouble and we have both felt like we are in a 5 star hotel. Everyone we have come into contact have been wonderful and we cannot say Thankyou enough! From James & Mum xxx

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Responses

Response from Northampton General Hospital (Acute) nearly 2 years ago
Northampton General Hospital (Acute)

Submitted on 21/09/2022 at 14:59
Published on nhs.uk at 16:14

Good afternoon,

Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us.

We are so pleased that your son had a positive experience whilst at our hospital and was pleased with your treatment and care from the staff looking after him.

Your lovely comments will be passed on to all the teams involved in your sons treatment and care.

From all of Team NGH.

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